"The years behind us have put our customer service years ahead of the competition"
TV Magic has serviced over 36,000 customers .. and even more televisions and home theatre systems. Our chief aim is to ensure a great result is delivered for each and every single one of our customers. Below is just a small sample of some of the great things; some of our customers & clients have said about TV Magic.
Greg, was our Major prize winner of our 2018 - $3000 TV up for grabs promotion! See More
Major Prize Winner! At first, Greg couldn't believe he had won! Even after we rocked up to his door with the TV box .. it didn't hit him that he had won until we walked away WITH-OUT giving him an invoice!
Hundreds of 5 star Google reviews..
"I've had Shaun here installing some tellies. This is beyond the best service I've ever had. After a rough couple of days moving house and using multiple trades this has been a true highlight. Great team great service. What a wonderful surprise. I will recommend you to everyone I know" - Belinda Green
"Thankyou Craig for your outstanding work. Craig was polite, professional and despite having 7 other jobs on that day, he took the time to explain to us how the system works and was extremely patient with us! 5 stars to him! thanks again. And even had time to take this photo! lol highly recommended."
"I would recommend TV Magic anyday. They are a premium service and were not the cheapest by far but they did do a good job and I recommend them because the service was better than expected. Someone has their head screwed on in head office!" Georgia, Nick H's Customer
"Hi... really happy with the antenna cable job you did friday.. awesome. Thanks"
"Thanks for the home theatre installation. Appreciate the mate's rates too". Alistair, Melton
"This is the best service I have had for a long time! Sam attended @ short notice when we first moved in and stayed late on a Friday night, just to make sure we were all set up. It was such a bonus to have that big set up completed in such a short period of time. Since then, Sam has provided advice on install solutions for both TV and data and has subsequently once again attended to install TV and associated audio gear. Sam is an enthusiastic worker. He is committed to problem solving and I like the way he has consulted with me as the various jobs evolve, to make sure I understand and am happy with what he is doing. It is such a pleasure to have someone working in your home who has a positive attitude. Prices were fair and the quality of work was very good. Tidy, punctual, available, skilled at his work and pleasant in his personal interactions. It is evident (with TV Magic) that The customer is definitely number 1. It was a good feeling and I recommend TV Magic's services to anyone who needs a skilled, intelligent, reliable and honest tradesman. Elizabeth, Redcliffe"
"Thanks for fixing my TV aerial last Thursday. Thankyou very much. Just have a quick question, my neighbour wants you to come back to look at their TV, are you able to do that next Tuesday? By the way fantastic service. Very Happy :) , Sue, Murrarie
"Great job from Paul, from TV Magic. Quick response to reques and absolutely efficient! (Which I like!) A pleasure to do with. Would highly recommend. Thanks again
"WOW! Loved the Free Gift! Very unexpected. Fantastic service, Glad you can get a tradesperson that cares. Fiona, Brisbane"
"Thankyou so much for the TV Wall Mounting & amp; TV point! I am so glad I liked you on Facebook and won the competition! I nearly won 2 x other times as well! Thanks again - TV looks absolutely amazing! Attached is the before and after shot I took" - Susan, Brisbane . (Susan was one of our lucky online promotion
"TV Magic really to great length to deliver what I really wanted. After being told 'it cannot be done' by several others. My job was to put in some new points around my holiday home. By looking at what I saw after spying in the back of their van, (which by the way looked tidy and all organised) they were extremely prepared. This was an awfully difficult job I must say but they made it look easy. To finish things off (after I was already impressed) .. Neil display great patience and I was shown what to do. Care factor was more than you could ever hope for. I give them 15 stars out of 10! - Sandra Higgins , VIC
"Craig from TV Magic went out of his way to solve a problem another company couldn't. He was extremely helpful in resolving and recommending solutions for our tenants TV in Melbourne CBD. Thanks so much Craig, you turned a very stressful situation around for our tenants and myself." Karen Leach
"I've had 3 x different TV Magic technicians in across different zones, around S.E QLD for my investment properties. (I attended all jobs - as I had other tradespeople doing work simultaneously).. I would recommend TV Magic highly and definitely if required. What Tradie vacuums up after their work.. ? Out of 7-8 different tradies and 15 or so trades services across my 3 x homes, only TV Magic did - and 3 x different techs all did it ! They pulled out their portable vacuum and made the other tradies look bad in my opinion!. Very impressed. " -Sharyn Cronin
"I was so stoked to receive your after sales service! Having owned and run a dental practive for over 23 years, I was one of few that ever kept in touch with my customers afterwards. I was blown away by a tradie that actually did this! Well done! "
TV MAGIC BEST CUSTOMER SERVICE AWARD WINNERS
"Shaun was amazing. Put an aerial in my father's granny flat and when I asked for him to have a quick look at my dvd player he spent another 30mins fixing for me for no extra cost. Shaun was very professional and friendly. Highly recommend him." - Bek Todd
TV Magic ... averaging 5 star reviews on all platforms! Google.. Facebook .. Service Seeking .. Houzz & True Local
"What a pleasureable company to deal with! The technician turned up on time, was polite and courteous, got the job done quickly with no dramas. Cost was reasonable and all in all I wouldn't hesitate to recommend to anybody! If only all companies I dealt with were like this :) - Jessica Buckley
"Work Completed very professionally and cleaned up the area on completion" - Michael Powell, QLD
MOST INNOVATIVE COMPANY FINALIST! 2018 @ THE BUSINESS EXCELLENCE FORUMS 2018
"I had a great response from TV Magic Gold Coast South. They responded to my website enquiry within minutes and were out doing the job within a matter of hours. When Paul, came out he suggested a few options and solutions, explaining it all clearly. Excellent quality work. " Christopher W
"Tried this company for the first time today. Within 24 hours Shannon from Adelaide came out. Shannon should be rewarded for doing an excellent job and his customer service. A job well done. I can highly recommend TV Magic" - Rudi Engelen
"Prompt friendly service. came within 45min of call. Highly recommend TV Magic" - Alicia Bayley
"I have always been very happy with TV Magics work. The technicians listen to what I want done exactly and they deliver a great result every time" - Simon Grey
"Thankyou Matthew for sorting my Mum's cinema room near Hillary Harbour. I'm back home now but she's phone me to tell me she's delighted. Brilliant Service. Would highly recommend!!!!!" - Ali Pattinson
"I found TV Magic to be very responsive and they do a superior job" -Duane Roth
"My husband and I are really impressed with the tv and sound bar wall mounting " - Kylie Acraman
The years behind us have put our customer service years ahead of the competition ..
"Wow, blown away with this guys creative approach to his work" - Riordan Butler (one of Brent's customer on the Sunshine Coast)
"I can only recommend TV Magic as I was very enlighten for the quick response to my phone call, and to the follow up with the service which was very quickly and yes the amount which I was charged I had to question that you sure you didn't make a mistake because it was so cheap that I was so happy and asked if I can spread the word that this company is a excellent company that is interested in satisfying the customer rather than thinking of the dollar and rely on customers spreading the word llthank you once again. "- Harry Macfarlane, Brisbane
"Would highly recommend! Had been struggling to get sufficient tv reception - Darrel replaced our old, rusty antenna with a brand new one within half an hour. Was professional and courteous - also put in new batteries for my remote control .. and got my son's ball down from the roof whilst he was up there. Furthermore got a thankyou note with a scratchie in the post today! Not often you receive customer service to that level - thank guys!"- Sacha Price
"Fantastic service! My grandfather is in his 90's and today he received the best service he has ever had. Prompt service, clearly explained and fantastic rate ! I would highly recommend this service 10/10 - Christine Frankham
"My Telly is better than ever! Jason went out of his way to ensure all the other tellys in the house were working perfectly (out of courtesy) and I am stoked that it is all finally fixed. Very impressed with the level of attention to detail and the general customer service on a Friday afternoon. To me it appeared Jason was hot, tired and exhausted from a long day .. and to receive what seemed to me to be the same service that I would have received on a monday morning even if he was fresh as a daisy .. just shows who he really is.. and how much he cares.. It's also a testiment to the company.. because I've received much worse service (even when they're having a fabulous day!) .. so keep up the excellent work! Cheers." - Jamie Kiti
SURF CITY CHURCH, Surfers Paradise now hosts 3x 200 inch Projector screens. See the job here
WINNER OF THE $3000 TV PRIZE GIVEAWAY VIDEO
Some of our clients include...
"Called up needing a TV antenna fitted. Fantastic, same day service, evein in the rain! Couldn't have asked for more!" Dianah Butler
"Thankyou for your sponsorship & support"- Jindalee junior football club
Absolutely stoked with the new setup! Look at the pic attached! I got my new bose and telly all fully wall mounted and the cost was amazing . Tony - Ex TV star
"Very prompt service. I found Neil very honest, found the problem very efficiently and fixed it effectively. Would have no hesitation in his using his services again. A very nice young man who is keen to deliver and achieves the high standard he obviously strives for" - Niall Ryan
"I have no hesitation in recommending TV Magic. Neil came on time, stuck to quote, and nothing was too much trouble for him."
"TV Magic were more than helpful. Had the problem fixed straight away and was happy to travel a greater distance without charging me for it!" - Matthew Huth
Neil, Toowoomba technician - installs 5x TVs for a holiday show home ..
We have no call centre! Book online below and an automatic text message will be sent to your local tech! They will call you direct (usually within 10-15min).