HELENSVALE TV Reception Repair, TV Antenna Installation, TV Aerial Technician

+ Surrounding Suburbs Call 0488 899 849

Helensvale TV Reception Repair

Stop putting up with breaking up TV channels! We can fix your TV antenna problems!

Hi, this is Dan from TV Magic Helensvale. I can't imagine how frustrating it would be to be watching your end of season finale or grand final football game and the TV reception is playing up. The dreaded "No Signal" message everyone loves to hate. Helensvale in particularly has its bad spots but mostly the TV signal issues are caused by a fault in your Antenna system from either age deterioration or faulty parts.

Call 0488 899 849 today to have your poor TV signal issues looked at by a professional TV Antenna technician in Helensvale.

  • Is my TV antenna digital? Technically all TV antennas a digital, just that unlike analogue TV where you can get away with having a poor signal and still watch grainy TV, with digital tv it must be in very good order for trouble free viewing. All TV antennas pick up digital TV, except old Antenna systems as a whole generally need replacing to get your signal up to pay as they aren't very repairable as such.

  • Is pixilation, squares and drop outs a sign of antenna issues? Yes. that's the general symptoms everyday customers can identify and usually correctly associate with a TV antenna system issue. It's not always the antenna signal's fault though, sometimes a TV or the cable can be faulty. Either way if you're experiencing this type of issue you really can't diagnose it with proper signal meter equipment like what we use.

  • Missing channels and duplicate channels? Missing channels are generally a sign of a poor TV antenna signal and duplicate channels are usually a result of your TV's inability to auto-tune the channels properly. Sometimes your antenna depending on your homes location may be receiving signal from multiple TV broadcasting towers which can confuse your TV's built in auto tune feature leaving you with duplicate TV channels. Ideally a TV on the Gold Coast / Helensvale should be manually tuned in by a professional so it's setup correctly. 

  • Is Helensvale a black spot for TV reception? Unfortunately, there are some variable coverage areas in Helensvale. Particularly around Discovery Drive. You can check if you are in one of those areas by entering you address here. www.myswitch.digitalready.gov.au Give us a call anyway even if you're in a bad area most likely we can help you get a better TV signal regardless. 

  • New Home Antenna Installation: We can sure help you here, these types of jobs are usually relatively straight forward and we can offer you a decent discount. Beware though of cheap quotes, a lot of builders etc. will use very cheap poor quality TV antenna equipment which merely lasts 3 years. Our tv antenna systems last 10+ years.

  • Does my house need a booster / amplifier? That's an answer we can only really give you if we went to your home to investigate. We have to use our signal meters to take some measurements to see what you need to fix your TV reception issues.

A real-life example from today, 16th October 2017 follows:

Marleen lives in Helensvale and she called us out today to have a look at her poor TV reception. What we found was that the cause of her troubles was her antenna system in general was 20 years old. We replaced everything except the coax cabling going up the walls. We installed a new TV antenna, booster / amplifier, new cabling into the roof, new splitter, connectors and wall plates. When we finished Marleen's TV reception was perfect, a great result for a Helensvale home as usual.

Helensvale TV Reception Repair, TV Antenna Installation, TV Aerial Technician

Call Dan 0488 899 849.

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What materials are being used in your antenna installation?


Not all antennas are made equal. The antenna that is powering your antenna system will determine how long and how good the system performs. For this TV antenna, all it would take is one little bird to sit right there to cause a temporary short out. This will cause an immediate drop in signal strength and quality. As a worse-case scenario a user may experience immediate TV reception symptons such as freezing or pixelation. Best case scenario - it's only a matter of time before the spring in the metal fails to bounce back and it shorts out permanently. This is a typical design flaw. 

Antenna installation that won't leave you paying twice - don't let this be you!

On a weekly basis, TV Magic replace worn out, underperforming TV antennas that are no longer serving their purpose. The reasons why they are under-performing are numerous but here are a couple ..

  • They are incorrectly installed
  • The wrong style / type antenna was selected for a particular area / suburb 
  • A poorly designed / manufactured TV antenna 
  • The antenna was installed up side down letting water get into the balun! (This is no laughing matter! - It happens quite frequently)
  • The antenna is good, but the antenna installation is being let down by other faulty components that should have been replaced 
  • Broken elements - plastic goes brittle in the sun after a few short years and large birds are good for business

Why need an antenna installation at all?


At TV Magic, we aim to fix your TV reception for the next 10-15 years!*

It's sad, but it happens. A quarter of antenna installation jobs we get called out to is to replace something that the customer has already paid for. .... quite recently...

An antenna installation is only going to have long lasting performance if the correct antenna is used for the area!

Do you live in an area where there are high antenna masts everywhere? Sometimes TV Magic comes along and we can guarantee flawless TV reception with a small antenna pole - enabling us to get rid of the huge chunk of scrap metal atop of your roof. Other times, you may be the one and only person in the street that has an extended antenna installation (and/or no-one else has a high mast in the whole neighbourhood). In these cases, it can be confusing to see why we may recommend that you need an extended mast. What we have often experienced, is that once you take the leap ... more times than not it is discovered that extended mast antenna installations start popping up left, right and centre in your street or throughout the neighbourhood. It is then later discovered that your neighbours were ...

  • Putting up with bad TV reception - thinking 'that's just the way it is'
  • Watching Pay TV services - not needing an antenna 
  • Neighbours only watching TV at a certain time of the day - happens to be the time of the day when the signal is just "ok" 
  • Not watching TV all (yes some people don't watch TV!)

In some areas - high masts are required for the antenna installation - (Watch the video below)

TV Magic have years of experiencing extended masts and high mast antenna installations. Our installations are designed to withstand 150km/hr winds. Basically that means that the tiles on a roof should be coming off before any cyclonic wind will blow it over. This is important as it is not that common to have 100km/hr winds at 5m above roof top level during a severe storm. 

Book your antenna installation online - an SMS will be sent to your local technician. We have no call centres / receptionists. You can call your local technician directly! Book below to reveal your local technician. 

Having TV reception problems? Pixelation? One channel dropping out or freezing?  

Why does that happen? How is digital Tv different to analogue? Why do you only get problems on one TV point or only on one TV channel?

The following videos give you some answer to all of the above. These are very commonly asked questions. Basically, any problems you are experiencing will not fix themselves. They may come 'good again' however, this will be temporary. By Calling TV Magic we can ascertain by using our 'field strength meter' just how good or how bad your TV channels really are. When we test, we are looking to see if any channel is reaching minimum signal requirements. This will make sure there is enough 'head room' for fluctuation for bad weather, trees, a few broken elements and other factors that effect signal strength and signal quality. If these minimal requirements are not met, yes you may still have a 'perfect clear picture' however the BIG QUESTION is; for how long for? Yes your bald tyre does keep air in it and drives your car around, but obviously it's not going to take a nail or a bit of glass on the road as well as a brand new tyre.