TV Magic is celebrating 20 years!
As of 2023, TV Magic has done 20 trips around the sun! That's two decades of blood, sweat and tears. That's two decades of making our customer's TV PROBLEMS DISAPPEAR!
To celebrate our 20th year, we had 'one hell' of an annual conference - "Magic of the 20's". Here are some photos from the confernce to tell the story..
TVs were invented in the 1920s. Therefore, we took it upon ourselves to gather together some of the oldest TVs we could find; posing next to them - to celebrate our 20th year in business!
In twenty years, we have serviced over 1,000,000 (that's one million+) televisions.. and counting. TVs are out-numbering humans on the planet. It is not uncommon for us to receive calls from customers who want to wall mount 5 Tv's at their home! YEP! five! .. This might happen on a daily basis.
Our team has grown to 35 (as of 2023). Here is an epic photo to celebrate our 20th year.
What have we achieved in 20 years?
- We've managed to clock up 100,000+ enchanted customers in our database
- Our 20 years of experience has put our customer service light years ahead of the 'competition'
- We say 'competition' in inverted commas, because in many regions we are the ONLY CHOICE for services we provide
- We've won numerous local, national and international awards for Customer Service, Business innovation and Marketing Campaigns at Asia Pacific Business Excellency, Chamber of Commerce, BNI, BX and Young Presidents Organisation
- We now service customers in 5x states of Australia + 1 x Territory (Canberra)
- We started out in the days of VCRs and CRT (Square Analogue Televisions)
- Our marketing began in newspapers ("The local rag") and Yellow Pages!
- We've managed to increase the number of antenna installations despite the GLOBAL BOOM of Netflix and Streaming Services
- We've seen the rise, fall, successes and struggles of Foxtel, Austar and Pay TV companies
- We've seen 'competition' BIG and SMALL come and go over two decades
- We've seen cowboys attempt to replicate our business
- We've been approached by staff from other MAJOR NATIONAL COMPETITORS to join our team
- We've managed to stay abreast of technology, become Australia's best and prefered STARLINK installers
- Over the years we have pioneered many services and products. We are often the first to adopt/break into new market opportunities - This means customers get the latest and greatest products / installations before they are available anywhere else
- We've manged to take on some of the leading competition and dominate market share across various regions across Australia
- We've installed 1,000,000+ Televisions
- We've imported and branded our own wall brackets. They are the best in the industry and are highly sought after.
- We have rejected contract offers from MAJOR RETAIL OUTLETS to be their PREFERRED INSTALLER because they needed us more than we needed them!
- We've wall mounted over 50,000 Televisions (Check out our Gallery) This gallery is Australia's largest and most comprehensive TV wall mounting gallery of its kind!
- We've built over 612 Home Cinemas from the ground up, and serviced / maintained a further 3500
- We have AUSTRALIA's largest Social MEDIA following in the industry!
- We've only just begun making our customer's TV problems disappear and look forward to the next 20 years!